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How long does it takes to prepare my order?

Orders will be processed immediately after payment. Please allow up to 5 business days for your order to be made, processed, and shipped. Shipping time will be added to this.

You will receive an email with a tracking number once your order is ready to be shipped. Use this number to track your package, as not all couriers send delivery notifications.

We have access to the same tracking information as you, so if any issues arise, please contact the delivery company directly.

Can I pick up my order if I live in Ottawa? 

Yes! Send me a message

Do you ship worldwide?

We ship only to Canada and the USA

I am living outside of Canada & USA.Can you deliver?

If you have any questions / special requests, please get in touch with me BEFORE ordering.

Located outside USA and Canada? Contact me via CONTACT FORM to estimate shipping costs before ordering - this can save you some money!

How to mesure my wrist for perfect a bracelet size?

Measure your wrist with a flexible tape just below the wrist bone, where you usually wear the bracelet. That would be your wrist size, NOT your bracelet size. To find your bracelet size, add your wrist size for Tight fit add 1/4 inch to 1/2 inch Comfort fit add 3/4 inch to 1 inch Loose fit, add 1  1/4 inch

 

 

 

How to measure my ring size?

Ring Size

Not sure about your ring size? We recommend ordering one of our reusable ring sizers to ensure the perfect fit and avoid resizing fees.

Option 1:

If you have a ring that fits well:

  1. Place it flat on a ruler.
  2. Measure the inside diameter (from one inner edge to the other).
  3. Use our size chart to find the closest match.

    Do not include the band thickness in your measurement.

Option 2:

If you don’t have a ring to measure, purchase one of our reusable ring sizers for the most accurate result.

Please note: Rings are made to order and can be resized for a fee.

 

 

 

How to measure my necklace size?

The easiest way to measure your necklace length is with a piece of string.

  1. Tape one end of the string to the back of your neck.
  2. Wrap it around to the length you want.
  3. Adjust until it feels comfortable.
  4. Measure the string and choose the closest length from the listing.
  5. Necklace lengths may look different on each person — measuring is always best.

Remember: All our necklaces include a free 2" extender, so you can adjust the length by up to 2".

 

 

 

Why is the item not exactly as in the picture?

Please be advised that all my jewelry is made to order, and your item(s) may be slightly different from its picture. I constantly work on improving my designs as well as proportion and balance. Thus, some jewelry pieces might be slightly modified to serve you better and last longer.

Couldn't find your answer?

We're here to assist you! If you have any questions, please don't hesitate to reach out. Our team is ready to help.