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How long does it takes to prepare my order?

Orders will be processed immediately after payment. Please allow up to 5 business days for your order to be made, processed, and shipped. Shipping time will be added to this.

You will receive an email with a tracking number once your order is ready to be shipped. Use this number to track your package, as not all couriers send delivery notifications.

We have access to the same tracking information as you, so if any issues arise, please contact the delivery company directly.

Can I pick up my order if I live in Ottawa? 

Yes!

Do you ship worldwide?

We ship only to Canada and the USA

I am living outside of Canada & USA.Can you deliver?

If you have any questions / special requests, please get in touch with me BEFORE ordering.

Located outside USA and Canada? Contact me via CONTACT FORM to estimate shipping costs before ordering - this can save you some money!

How to mesure my wrist for perfect a bracelet size?

Measure your wrist with a flexible tape just below the wrist bone, where you usually wear the bracelet. That would be your wrist size, NOT your bracelet size. To find your bracelet size, add your wrist size for Tight fit add 1/4 inch to 1/2 inch Comfort fit add 3/4 inch to 1 inch Loose fit, add 1  1/4 inch

How to mesure my wrist for perfect a bracelet size?

Measure your wrist with a flexible tape just below the wrist bone, where you usually wear the bracelet. That would be your wrist size, NOT your bracelet size. To find your bracelet size, add your wrist size for Tight fit add 1/4 inch to 1/2 inch Comfort fit add 3/4 inch to 1 inch Loose fit, add 1  1/4 inch

Why is the item not exactly as in the picture?

Please be advised that all my jewelry is made to order, and your item(s) may be slightly different from its picture. I constantly work on improving my designs as well as proportion and balance. Thus, some jewelry pieces might be slightly modified to serve you better and last longer.

Couldn't find your answer?

We're here to assist you! If you have any questions, please don't hesitate to reach out. Our team is ready to help.